Terms & Conditions

Terms & Conditions

Rammi's Chicken sole proprietorship is the owner of the brand Rammis Fresh Farm House Chicken and, the Rammis Fresh Farm House Chicken (OR) Rammis Chicken mobile application on IOS and Android devices

Customer Registration and Privacy Policy

The platform provides for a registration process to serve its customers better and may now or in the future collect the following personally identifiable information to serve you better: a) Name including first and last name; b) email address; c) mobile phone numbers and contact details; d) Postal Pin code; e) Personal demographic profile like your age, gender, occupation, location, education, address, etc.,

By completing the registration or placing an order, the Customer agrees to receive promotional and transactional communication, text messages, mobile notifications, phone calls, and newsletters. The Customer can opt-out by contacting customer service at "rammisfreshchciken@gmail.com". We will never sell or provide your information to third-party companies or outside agencies for commercial purposes. However, the platform may contain links to other websites that we do not directly manage such as Google Analytics used to understand and optimize user’s behavior. RFFHC (OR) Rammis Chicken shall not be responsible for the privacy policies of such external websites.

Who Can Sign Up :

Any person can sign up for services provided if he or she is competent to enter a contract. Section 11 of the Indian Contract Act, of 1872 specifies that every person is competent to contract provided he or she has attained the age of 18 years, is of sound mind, and is not disqualified from contracting by any other law to which he or she is subject to.

Terms of access to Platform :

RFFHC (OR) Rammis Chicken grants customers limited access rights for personal use on this platform and not to download (other than page caching) or edit any portion of it.

The access to this platform is for the personal use of the Customer and not for any commercial use or to access its contents to collect and use product listings, descriptions, or prices; any derivative use of this platform or any use of data mining, robots, or similar data gathering and extraction tools. No portions of this platform may be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose without express written consent of RFFHC(OR)Rammis Chicken.

Further no Customer is authorized to frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) on the platform without express written consent of RFFHC (OR) Rammis Chicken.

Any unauthorized use automatically terminates the permission granted by RFFHC (OR) Rammis Chicken

Pricing :

At RFFHC (OR) Rammis Chicken, we employ a dynamic pricing model for all products featured on our IOS and Android applications. This approach allows us to adapt to daily market fluctuations, ensuring that our valued customers receive fair and competitive pricing reflective of real-time conditions.

Please be advised that the prices displayed on the app are subject to change on a daily basis. The final price for any given product will be confirmed at the time of checkout and payment completion. Once a transaction is finalized, the agreed-upon price is considered fixed and will not be subject to further adjustments.

We are committed to transparency in our pricing strategy, and customers are encouraged to regularly check the app for the most up-to-date pricing information. Additionally, any significant changes in pricing will be communicated through app notifications or other relevant channels.

Your satisfaction is our priority, and we appreciate your understanding of our dynamic pricing approach as we strive to provide you with the freshest and highest-quality chicken products.

Ordering and Delivery:

Orders are subject to product availability.

At RFFHC(OR)Rammis Chicken, we prioritize your convenience and offer a streamlined delivery experience through our IOS and Android mobile applications. When placing an order, you will have the option to select a preferred delivery time slot from the available options provided.

We understand the importance of punctuality and strive to meet your scheduling preferences. Our committed delivery team will ensure that your chosen time slot is honored, allowing you to plan your day with confidence.

Please note that while we make every effort to adhere to the selected time slot, unforeseen circumstances may occasionally arise. In such cases, our customer support team will promptly communicate any necessary adjustments to ensure a seamless and transparent experience.


Orders can only be canceled within the first 15 minutes of Order placement.

To cancel, contact us via mobile numbers: +919573028669 or +91 9701333729 or email at "rammisfreshchicken@gmail.com".

To avoid any damage claims after delivery, users are recommended to inspect the product seal before accepting the order.

RFFHC (OR) Rammis Chicken reserves the right to cancel any order at its discretion based on product availability or if it suspects any fraudulent transaction by a customer or breaches the terms & conditions of using the platform.

Return & Refunds :

RFFHC (OR) Rammis Chicken believes in Centum Customer satisfaction and a "no questions asked return and refund policy" for issues relating to the quality or freshness of its supplies. Customers may request a refund/replacement within 24 hours of delivery of the products in case of any quality issues.

The mode of refund shall be as determined by RFFHC (OR) Rammis Chicken from time to time, to the original payment source. However, considering the order value and challenges to refund for cash on delivery orders in particular, the refunds will be applied to the subsequent purchases.

Customer Acceptance

I hereby agree upon:

To pay extra cost claimed by RFFHC (OR) Rammis Chicken in the case of redelivery due to wrong name or address or any other wrong information provided while booking an order. To use the platform to transact for lawful purposes in compliance with all applicable laws and regulations.

To provide authentic information in all instances and authorize RFFHC (OR) Rammis Chicken to validate the information provided at any point in time and reject the registration if any details are found to be untrue wholly or partly.

To access the services made available on the platform and to purchase the products offered at my own risk after using my best and prudent judgment as a well-informed Customer. The delivery address provided is correct and proper in all respects. That the product descriptions have been carefully checked before placing the order and agree to be bound by the terms and conditions of sale.

Obligations of Visitor / Customer

I hereby unconditionally undertake not to use the Platform for:

Disseminating any objectionable material, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or any unlawful activity.{'\n'}To transmit material that constitutes a criminal offense or results in civil liability or otherwise breaches any relevant laws, regulations, or code of practice.{'\n'}To gain unauthorized access to other computer network systems.{'\n'}Interfere with any other person's right to use or enjoyment of the platform. Breach of applicable laws.{'\n'}Interfere or disrupt networks or websites connected to the platform.{'\n'}Make, transmit, or store electronic copies of materials protected by copyright without the permission of RFFHC (OR) Rammis Chicken.{'\n'}To post customer review feedback in violation of this policy or right of any third party, including copyright, trademark, privacy, or other personal or proprietary right(s), and cause injury to any person or entity.{'\n'}To post comments containing libelous or otherwise unlawful, threatening, abusive, or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam".{'\n'}Not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Customer feedback submitted on the Platform. To be solely responsible for the content of any Customer Feedback made and agree upon to indemnify RFFHC (OR) Rammis Chicken for all claims resulting from such Customer Feedback submitted.

Customer Reviews & Feedback:

Unsubscribe Process
By taking the steps below, you can choose not to get any marketing or sales messages from us in the future.

You can unsubscribe by emailing:"rammisfreshchicken@gmail.com or contact @ +919701333729 or by writing to Rammis Chicken, 33-24-36, Beside Unity Degree College, Bowdara Road, Allipuram, Visakhapatnam-530004

Pictures & Colors:

RFFHC (OR) Rammis Chicken has made every effort to display the products and their colors on the platform as accurately as possible. RFFHC (OR) Rammis Chicken does not guarantee nor take responsibility for variations in pictorial representations for fresh foods and color variation due to technical reasons

Right to Modify Terms & Conditions of Service:

RFFHC (OR) Rammis Chicken reserves the unconditional right to modify the terms and conditions of transacting business on the Rammis Chicken platform without any prior notification and consent of customers. When a registered customer accesses the Rammis Chicken platform, he or she is deemed to have accepted the latest version of the Terms & Conditions on the Site or IOS and Android mobile applications.

Governing Law and Jurisdiction:

All disputes arising out of or in doing business on the platform shall be amicably settled at the first instance by mutual discussions and negotiations. In the event the dispute is not resolved then the same may be referred to arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996, or any enactment of statutory modification thereof. The arbitration proceedings shall be in the English language and shall be held in Visakhapatnam. The award of the arbitral tribunal shall be final and binding upon the parties and no appeal against the same shalt lie to any court. The courts of competent jurisdiction in Bangalore shall have exclusive jurisdiction over any dispute, differences or claims arising out of this agreement.

Copyright & Trademark Rights

The Customer acknowledges that access to this platform does not confer and shall not be considered as conferring upon anyone any license under any of RFFHC (OR) Rammis Chicken or any third party's intellectual property rights.

RFFHC (OR) Rammis Chicken expressly reserves all intellectual property rights in all text, programs, products, processes, technology, content, and other materials, which appear on the Platform

All rights, including copyright, on this platform are owned by RFFHC (OR) Rammis Chicken.

Any use of this platform or its contents, including copying or storing it either in whole or part, is prohibited without the permission of RFFHC (OR) Rammis Chicken.

The names and logos and all related product and service names, design marks, and slogans are the trademarks or service marks of RFFHC (OR)Rammis Chicken.

References on RFFHC (OR) Rammis Chicken Platform to any names, marks, products, or services of third parties or hypertext links to third-party sites or information provided is solely for customer convenience and does not in any way constitute or imply RFFHC (OR) Rammis Chicken endorsement, sponsorship or recommendation of the third party, information, product or service.

RFFHC (OR) Rammis Chicken is not responsible for the content of any third-party sites and does not make any representations regarding the content or accuracy of material on such sites. Customers deciding to link to any such third-party websites are doing so entirely at their own risk.

All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials hosted on the RFFHC (OR) Rammis Chicken platform (collectively, the "Promotional Material") are intended solely for customer convenience. All software used in the RFFHC (OR) Rammis Chicken platform is the property of RFFHC (OR) Rammis Chicken or its licensees and is protected by copyright laws.

The Contents and software in the RFFHC (OR) Rammis Chicken platform are to be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, or display, of the Contents on this platform is strictly prohibited.

All Contents are copyrights, trademarks, and/or other intellectual property owned, controlled, or licensed by RFFHC (OR) Rammis Chicken and its affiliates and are protected by copyright laws.

The compilation (meaning the collection, arrangement, and assembly) of all Contents on this platform is the exclusive property of RFFHC (OR) Rammis Chicken and is also protected by copyright laws.

Objectionable Material

While all IT security measures are taken to ensure wholesome and socially acceptable content is available on RFFHC (OR) Rammis Chicken platform, notwithstanding the best efforts the customer understands and accepts the risk that while using this platform or any services provided on the RFFHC (OR) Rammis Chicken mobile applications, one may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such.

RFFHC (OR) Rammis Chicken and its affiliates shall have no liability to Customer for Content that may be deemed offensive, indecent, or objectionable to you.


As a Customer, I hereby agree upon to defend, indemnify and hold harmless RFFHC (OR) Rammis Chicken, its employees, directors, officers, agents, and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs, and expenses, including attorney's fees, caused by or arising out of claims based upon my actions or inactions, which may result in any loss or liability to RFFHC (OR) Rammis Chicken or any third party including but not limited to a breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any obligations under this User Agreement or arising out of violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service to other subscribers and infringement of intellectual property or other rights.

This clause shall survive the expiry or termination of this User Agreement. We may terminate this User Agreement at any time, without notice or liability to RFFHC (OR) Rammis Chicken.


Should you have any grievances about the processing of your personal information, you may contact:

Mr. Charan
Rammis Chicken
Reg Office: Rammis Chicken, Beside Unity Degree college bowdara road,
Allipuram, Visakhapatnam-530004
Time: Mon- Fri (9:00 - 12:00)

All email messages sent to and from the Company may be monitored with the objective of ensuring compliance with internal policies and protecting our business. This document is an electronic record in terms of the Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.