• Only an existing Rammi’s chicken user can be a Referrer. The person introduced by the referrer is the
Referee.
• Existing users who have Signed up or Registered on the App cannot be a Referee.
• Each unique referral on their first order is eligible for a ₹150 discount coupon on an order of above
₹449.
• The Referral reward will be transferred to Referrer's Rammi’s chicken wallet only on delivery.
• Offer is valid for new users on their first transaction only.
• Offer is valid only once per unique Email id / Mobile Number.
• Offer is valid only once per mobile device.
• The referral link is applicable only on the Rammi’s chicken App.
• Offer Applicable only on App Download.
• The mobile number provided by the friend/Referee must not have been used to sign up earlier.
• Only the first link clicked will be considered for referral bonus.
• Rammi’s chicken reserves all rights to change the amounts conferred under Refer and Earn program at any
given time.
• Rammi’s chicken may suspend or end the Refer and Earn program or any user’s ability to take part in the
program at any time for any reason at their discretion.
• Bonus cash earned as a result of fraudulent activities as determined by our fraud management system
will be revoked and deemed invalid.
• Bonus cash earned using the referral program cannot be withdrawn into any of the payment instruments
like Bank account, Credit Card, Debit Card etc.
• Rammi’s chicken reserves the right to amend these terms and conditions at any time without any prior
notice.Modifications of these terms will be effective from the time they are updated in the Terms and
Conditions section.
As part of the ordering process, you will give us certain information about you so that we can fulfil
your order.
When you place an order, we collect and sometimes store basic information such as your name, email and delivery address(es), a contact telephone number and your user name and password.
We may also receive and store certain information automatically from your computer, such as your IP address, browser type and other computer and connection information, the time that you logged on and off our website and what items you searched for or viewed.
As with many websites, we use cookies to enhance your shopping experience. We need to use certain cookies to identify you on our website and allow you to use the basket facility and to place orders.
We also use a cookie to identify you the next time you visit, which assists us greatly in providing you with a superior service. If you would prefer, however, you can refuse to accept this type of cookie or delete them following your visit to our website. please see the 'help' section of your browser.
We use the personal data you provide to process your order, including passing on your telephone number to the Delivery, and to contact you if there are any problems.
You may also choose to receive certain emails, promotions or other information from us but can opt in or out of this at any time.
We may use your information for market research or customer profiling and to display certain content on the website, such as your favourite items or new products that we think may be of interest to you.
We use secure server software to encrypt all of the data you send to us to minimise the risk that the information you send is intercepted before it reaches us and have strict security measures to protect the information that we store from any unauthorised access.
Payment card details are sent straight to our banking partners and are not received by us.
Your information may be shared with trusted third parties whom we believe may be of interest to you. You must advise us if you would prefer that your information is not used in this way by checking the relevant box during the order process.
We may disclose your personal data when reasonably necessary in order to comply with any applicable laws, regulations or codes of conduct or when required to do so by any competent authority or to protect our rights of those of our customers.
Your use of our website signifies your consent to our collecting and handling of your personal data for the purposes set out in this statement.
It is important that you protect your data and to minimise the risk of any unauthorised access to your account with us: please be sure to log off when you finish using a shared computer.
You may contact us at any time if you are unsure about any of the information we have.
has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page, We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
NR Chickens Private Limited is the licensed owner of the brand Rammi’s chicken.in. Use of the Website is offered to you conditioned on acceptance of all the terms, conditions and notices contained in these Terms, along with any amendments made NR Chickens Private Limited. at its sole discretion and posted on the Website, including by way of imposing an additional charge for access to or use of a Service.
Your use of the Website and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Website www.Rammi’s chicken.in including the applicable policies which are incorporated herein by way of reference. If you transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting with NR Chickens Private Limited and these terms and conditions including the policies constitute your binding obligations, with NR chickens private limited
For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer on the Website by providing Registration Data while registering on the Website as Registered User using the computer systems. Nr chickens private limited allows the User to surf the Website or making purchases without registering on the Website.
The term "We", "Us", "Our" shall mean GFM Retail Private Limited. When You use any of the services provided by Us through the Website, including but not limited to, (e.g. Product Reviews, Seller Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use.
- We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms
of Use, at any time without any prior written notice to you.
- It is your responsibility to review these Terms of Use periodically for updates / changes.
- Your continued use of the Website following the posting of changes will mean that you accept and agree
to the revisions.
- As long as you comply with these Terms of Use, We grant you a personal, non-exclusive,
non-transferable, limited privilege to enter and use the Website.
You can cancel the order by calling our customer support for or ping us on chat.
We will not be able to cancel the order once it is out for delivery.
Yes you can edit the order by calling our customer support for Visakhapatnam 9573028669 and for
Visakhapatnam +919000953289or ping us on chat with in 15 mins of placing the order.
The customer support agent can help you to add/remove individual items within the order.
- The partial refund cannot be accepted once your order is sent for processing.
- Any modification on the order, the existing order will be cancelled and replaced with the new
order number.
Yes, there is an minimum bill value of Rs.149 excluding delivery charges.
We charge a nominal fee of Rs.35 for all scheduled orders and Rs. 49 for express deliveries.
Slot 1 - 07:30 am to 10:30 am
Slot 2 - 09:30 am to 12:30 pm
Slot 3 - 10:30 am to 12:30 pm
Slot 4 - 11:00 pm to 01:30 pm
Slot 5 - 01:30 pm to 03:30 pm
Slot 6 - 03:30 pm to 05:30 pm
Slot 7 - 04:30 pm to 06:30 pm
Slot 8 - 05:30 pm to 07:30 pm
Slot 1 - 08:00 am to 10:00 am
Slot 2 - 10:00 am to 12:00 pm
Slot 3 - 11:00 am to 01:00 pm
Slot 4 - 12:00 pm to 02:00 pm
Slot 5 - 01:00 pm to 03:00 pm
Slot 6 - 02:00 pm to 04:00 pm
Slot 7 - 03:00 pm to 05:00 pm
Slot 8 - 05:00 pm to 07:00 pm
- To avail schedule delivery, the customer has to place the order 30 mins prior to the slot timing starts.
- Express Delivery carries 49rs charges and the order will be delivered with in 120 mins from the
ordering time. You can place the order under express delivery only between 7.30AM-7.30PM.
We deliver every day of the week from 7.30am – 7.00pm.
You are free to browse our site, but when we deliver, we need to know who you are and where you stay. Therefore, we need you to register before making your purchase.
Customers should report to the support team on the same day by reaching the support number 9701333729 for Visakhapatnam & 9000953289 for Visakhapatnam.
Customer complaints will be investigated and resolved within 2-3 working days from the date of complaint raised.
After successful completion of investigation the money will be added to the customer wallet within 3-4 working days.
Customers can avail maximum wallet cash up to Rs.500.
Once the delivery executive reach your location, you can ask him to show the QR code from his Rammi’s chicken rider app, you can just scan the QR code using Google pay/Phone pay/Paytm for paying the amount and enjoy the Hassle free COD.
Yes, once you pay the cash to the rider, you can ask rider to load the remaining balance cash to Rammi’s chicken wallet and it will be added instantly. You can use the entire amount for next order.
Note :-Once the amount is added to wallet, it cannot be removed. For any support, you can reach us to our customer support, for Visakhapatnam 9701333729and for Visakhapatnam 9000953289.
Absolutely. All online payment related transactions are carried out through the secure payment gateway and are Payment Card Industry Certified (PCI DSS Certified).
No, we don’t charge any additional fee.
You can try paying through your Credit/Debit card, Online Wallets, PayU or through Cash on Delivery.
1% cashback on your 1st order in the week
Shop.
Get Rewarded.
Repeat.
- All cashback related to Rammi’s chicken Rewards Program and other promotions/cashback
offers will be credited into your registered mobile number as TC Rewards Cash
- Cashback will be calculated on the net order value, after deducting discounts and redeemed TC Rewards
Cash
Each TC Rewards Cash is worth Re.1
- TC Rewards Cash needs to be redeemed within 90 days from the date of credit. Beyond 90 days, respective
TC Rewards Cash will expire and will be removed from the account
- TC Reward Cash worth up to Rs.50 can be redeemed in all bills of Rs.250 & above. (Excluding delivery
charges)
- For Retail orders, inform the cashier to redeem against the available TC Rewards Cash
- For Online orders, App/msite - Select the redemption in “Cart Summary” page; Website - Select the
redemption in “Payment Details” page
- Rammi’s chicken reserves the right, at its sole discretion, to change, modify, add or remove portions
of these Terms & Conditions at any time without prior notice.
- Rammi’s chicken Rewards Cash
- Rammi’s chicken Wallet Cash
- All cashback offers from Rammi’s chicken are credited here
All refunds from Rammi’s chicken are credited here
- 90 Days from the day of credit
- No Expiry
- Up to Rs.50 on all orders of Rs.250 & above
- No limits on usage
- Redeemable on all orders. Retail or Online & COD or Prepaid
- Redeemable only on Online orders. Applicable on COD & Prepaid orders
- Cannot be redeemed along with any other discount or cashback offer
- No limitation of redemption. Can be clubbed with any offer
-Needs to be manually selected in ‘Cart Summary’ (App/msite) or ‘Payment Details’ (Website) page
- Will be automatically redeemed at payment page basis available balance
Yes. You can redeem TC Rewards Cash up to Rs.50 on all orders of Rs.250 & above. TC Wallet Cash can be used for the remaining amount.
Currently, we don't support external recharge of TC Wallet. We will be launching this feature very soon.
No. Cash credited to these accounts cannot be transferred out.
Download the Rammi’s chicken app
Choose the ‘Invite & Earn’ option
Invite your friends via WhatsApp, Twitter, Facebook, Messenger, Gmail or Text Message
Your friend gets ₹ 100 discount on the first order using your referral code. You get 100 reward points
once your friend completes the order.
Our products undergo multiple quality check before they leave our store. However in the rare case that your order was damaged during transit, you can request for a replacement, cancellation or refund by contacting our customer support for Visakhapatnam 9573028669 and for Visakhapatnam +919000953289 within 15 minutes of receiving the products.
Note :- For any quality complaints. it is compulsory to hold the product in the original packaging for review by our quality team. Basis product availability, we will arrange for replacement or will refund the amount to Rammi’s chicken wallet.
The package has been altered or damaged during transit.
If wrong items were delivered against your order.
Unacceptable delay in delivering the order
If you are unhappy with your order, please raise your concern by reaching out to us at the time of
delivery on Visakhapatnam customer support 9573028669 and for Visakhapatnam customer support
+919000953289
Note :
For any quality complaints. it is compulsory to hold the product in the original packaging for review by our quality team. Basis product availability, we will arrange for replacement or will refund the amount to Rammi’s chicken wallet.
Terms and conditions
Only 1 spin of the wheel/day allowed on a minimum bill value of Rs. 250/-
Winners of FREE 1 PACK OF CLASSIC EGGS should buy products other than Classic Eggs for Rs. 250/- and
above to avail the freebie.
Winners of Rs. 100 WORTH OF FREE MARINADES should buy products other than marinades for Rs. 250/- & above
to avail the freebie. If adding marinades above the freebie value to the cart, the difference in price
shall be borne by the customer.
Winners of 20% OFF ON THEIR NEXT TRANSACTION should share their mobile number for SMS coupon code
generation and redemption. Coupon code thus received to be redeemed before 30th Nov'2019.
These Terms of Service (“Agreement”) apply to the use of website – www.Rammi’s chicken.in ("Website"), the Rammi’s chicken mobile application on iOS or Android devices including phones, tablets or any other electronic device ("Rammi’s chicken App") and the mobile site - www.m.Rammi’s chicken.in ("Msite"); whereas the Website, the Rammi’s chicken App and the Msite are together referred to as the "Platform".
For the purposes of this Agreement, wherever the context so requires "you" or "User" shall mean any person including any natural or legal person who uses the Platform or buys any product of DGPL using any computer system or other device including but not limited to any mobile device, handheld device and tablet and “DGPL” or “we” shall mean Delightful Gourmet Private Limited.
DGPL encourages you to review this Agreement whenever you visit the Platform to make sure that you understand the terms and conditions governing the use of the Platform and / or the purchase of Products (defined below). This Agreement does not alter in any way the terms or conditions of any other written agreement you may have with DGPL for other products or services. In the event of any conflict between the terms of this Agreement and any other agreement executed with you, the terms of such other agreement shall prevail in relation to the subject matter thereof.
If you do not agree with this Agreement (including any policies or guidelines referred to herein), please immediately terminate your use of the Platform. If you would like to print this Agreement, please click the print button on your browser toolbar.
You hereby represent and warrant that you are at least eighteen (18) years of age or above and are fully able and competent to understand and agree to the terms and conditions set forth in this Agreement.
DGPL reserves the right to terminate your membership and/or refuse access to the Platform, if you are below eighteen (18) years of age or otherwise incompetent to contract as per applicable law.
We grant you a limited, non-exclusive, non-transferable, and revocable license to use our Platform, subject to the terms of this Agreement. You agree that you will not violate any laws in connection with your use of the Platform or interfere with or try to disrupt the Platform.
You understand and accept that all information, data, text, software, music, sound, photographs, graphics, audio, video, message or other material appearing on the Platform including the brand name - Rammi’s chicken (collectively, “Content”) are owned by DGPL or it's licensors. You are expressly prohibited from using any Content without the express written consent of DGPL or it's licensors. Except as otherwise stated in this Agreement, none of the Content may be reproduced, distributed, republished, downloaded, displayed, posted, transmitted, or copied in any form or by any means, without the prior written permission of DGPL, and/or the appropriate licensor. Permission is granted to display, copy, distribute, and download the materials on the Platform solely for your personal, non-commercial use provided that you make no modifications to the materials and that all copyright and other proprietary notices contained in the materials are retained. You may not, without DGPL’s express written permission, 'mirror' any material contained on the Platform or any other server. Any permission granted under this Agreement terminates automatically without further notice if you breach any of the above terms. Upon such termination, you agree to immediately destroy any downloaded and/or printed Content.
You shall not host, display, upload, modify, publish, transmit, update or share any information on the
Platform that —
belongs to another person and to which you do not have any right to;
is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, pedophilic, libelous,
invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or
encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
harm minors in any way;
infringes any patent, trademark, copyright or other proprietary rights;
violates any law for the time being in force;
deceives or misleads the addressee about the origin of such messages or communicates any information
which is grossly offensive or menacing in nature;
impersonates another person;
contains software viruses or any other computer code, files or programs designed to interrupt, destroy or
limit the functionality of the Platform;
threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with
foreign states, or public order or causes incitement to the commission of any cognizable offence or
prevents investigation of any offence or is insulting any other nation.
You agree not to collect information of other users from the Platform or download or copy any information
by means of unsolicited access so as to communicate directly with them or for any reason
whatsoever.
DGPL is currently delivering orders of the products listed on the Platform (“Products”) and providing various offers mentioned on the Platform (“Offers”) only at select locations in the cities of Bengaluru, Chandigarh, Visakhapatnam, Cochin, Coimbatore, Visakhapatnam, Jaipur, Mohali, Mumbai, NCR, Panchkula and Pune (“Operating Locations”). We will not be able to service orders at any place other than the Operating Locations. Any modification in the Operating Locations of DGPL shall be mentioned on the Platform.
All Products are subject to availability and we reserve the right to impose quantity limits on any order, to reject all or part of an order, and to discontinue Products without notice, even if you have already placed an order.
We take care to accurately display the description, colours and images of our Products but, we cannot guarantee nor take responsibility for variations in pictorial representations for the Products and color variation due to technical reasons. Prices and descriptions of the Products are subject to change at any time without notice, at our sole discretion.
We shall not be liable to you or to any third-party for any modification in price, suspension or discontinuance of the Products.
The Platform allows you to place order for Products in standard quantities and the price of each Product displayed on the Platform is also calculated on the basis of standard quantity of the Product. However, due to the nature of the Product there may be a variance between the quantity ordered and the quantity supplied.
We will only charge you for the quantity of the Product that has been supplied to you. In case the quantity of the Product supplied to you is less than the quantity of Product ordered, any excess amounts paid by you shall be refunded to you. The mode of refund shall be as determined by DGPL from time to time, such as, credit to Rammi’s chicken wallet, Rammi’s chicken Cash +, or by crediting any other mobile wallet that you may use.
In case the quantity of the Product supplied to you exceeds the quantity ordered by you, any additional amount due from you will be adjusted against your next order.
The Products sold on the Platform are perishable goods. Hence, we recommend that you read the instructions written on the packaging of each Product carefully, before using such Product.
Any offers available on the Platform shall be, in addition to this Agreement, subject to the terms and conditions as may be listed on the Platform in relation to such offers.
DGPL has proprietary rights and trade secrets in the Products. You shall not copy, reproduce, resell or redistribute any Product manufactured and/or distributed by DGPL.
DGPL may charge such delivery and handling charges, as maybe determined by DGPL from time to time along with the applicable taxes.
Although DGPL strives to deliver the orders on time, there may be situations wherein the actual time taken for delivery of a Product shall vary from the delivery time mentioned at the time of ordering such Product. DGPL shall keep you updated about any delays in delivering of Products.
Due to the ongoing Covid-19 pandemic, DGPL has introduced the feature of contact-less delivery to safeguard the health of it's customers and delivery partners. This feature is available at an extra charge of INR 10 per order.
Intellectual Property and Third-Party Links
DGPL is the owner of the brand Rammi’s chicken and the Platform and has the exclusive right, title and
ownership of any and all intellectual property rights arising out of it's brand and the Platform.
DGPL may occasionally post links to third party websites or other services on the Platform. You agree that DGPL is not responsible or liable for any loss or damage caused as a result of your use of any third-party services linked to from the Platform.
In addition to making Products available, this Platform also offers information, both directly and through third-party links, about nutritional and dietary supplements. Such information available on the Platform is for general use and you may rely on it solely at your own risk. We will not be liable for any direct, indirect, consequential or other damages arising out of or connected with the use of this information. Further, for any third-party content displayed or accessed through the Platform the sole responsibility for such content is of the person/entity who makes it available.
To access and use the Platform, you may register with us by providing the required information. You are responsible for ensuring the accuracy of this information.
You are responsible for keeping your password secure. We cannot and will not be liable for any loss or damage from your failure to maintain the security of your account and password. The billing information you provide us, including payment details, billing address and other payment information, is subject to the same accuracy requirements as the rest of your identifying information. Providing false or inaccurate information or using the Platform to further fraud or any unlawful activity is grounds for immediate termination of this Agreement.
By posting, storing, or transmitting any content on the Platform, you hereby grant DGPL a perpetual, worldwide, non-exclusive, royalty-free, assignable, right and license to use, copy, display, perform, create derivative works from, distribute, have distributed, transmit and assign such content in any form, in all media now known or hereinafter created, anywhere in the world. DGPL does not have the ability to control the nature of the user-generated content offered through the Platform. You are solely responsible for your interactions with other users of the Platform and any content you post. DGPL is not liable for any damage or harm resulting from any posts by or interactions between users. DGPL reserves the right, but has no obligation, to monitor interactions between and among users of the Platform and to remove any content DGPL deems objectionable, at it's sole discretion.
You agree not to undertake any of the following actions:
Reverse engineer, or attempt to reverse engineer or disassemble any code or software from or on the
Platform;
Violate the security of the Platform through any unauthorized access, circumvention of encryption or
other security tools, data mining or interference to any host, user or network; and
Use the Platform for illegal spam activities, including gathering email addresses and personal
information from others or sending any mass commercial emails.
Unless you notify us in writing, of your intention to opt out from further direct and indirect marketing communications and solicitations, you are agreeing to continue to receive emails, calls and messages through different mediums for soliciting Products.
You may choose to opt out from receiving future marketing and solicitation communications by following
the steps below.
RAMMI’S CHICKEN CASH AND CASH+
- DGPL offers the use of – Rammi’s chicken Cash and Rammi’s chicken Cash+ to it's Users.
Rammi’s chicken Cash
- You may open a Rammi’s chicken Cash account (“Cash Account”) upon successful registration and creation
of a user account on the Platform.
The currency used in the Cash Account shall be Indian Rupees (INR).
You can top up your Cash Account using the different modes of payment i.e. net banking, credit cards,
debit cards, wallets etc.
DGPL reserves the right to ask for certain information for the purpose of KYC (Know Your Customer)
verification. You are responsible for supplying and ensuring the accuracy of any such information that
may be solicited from you.
You hereby authorize us to hold, receive and disburse funds from your Cash Account in accordance with the
payment instructions received from you.
The amount loaded in your Cash Account can only be used for the purchase of Products on the Platform. It
may be transferred to your bank account upon your instruction and in accordance with this
Agreement.
As long as DGPL remits amounts in your Cash Account to the specified savings account as instructed by
you, DGPL shall be exempted from any responsibilities pertaining to such amount. In addition, DGPL does
not take any responsibility as to the accuracy or effectiveness of the information that has been provided
by the you pertaining to such account.
You are not entitled to any interest for the amounts held in your Cash Account.
Rammi’s chicken Cash+
Rammi’s chicken Cash+ is a loyalty program introduced by DGPL wherein the Users can earn Rammi’s chicken
Cash+ by participating in different promotional events.
Each Rammi’s chicken Cash+ is equivalent to INR 1.
Rammi’s chicken Cash+ can only be redeemed during checkout for purchasing Products from the Platform.
However, it cannot be used if you have opted for “Easy Checkout”.
Redemption of Rammi’s chicken Cash+ is valid on orders having a minimum value of INR 500. However, a
maximum of 100 Rammi’s chicken Cash+ can be redeemed at a time.
Rammi’s chicken Cash+ can only be used till it's date of validity. Post it's validity date, it shall
stand expired.
Rammi’s chicken Cash+ are issued at the sole discretion of DGPL under it's loyalty program;
The loyalty program may be withdrawn or altered at DGPL’s sole discretion;
DGPL has the right to change the terms of the loyalty program at any time;
Your use of this Platform is at your sole risk. The Platform, Products and offers are offered on an "as is" and "as available" basis. To the extent permitted under applicable laws, DGPL expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and non-infringement with respect to the Products or Platform, or any reliance upon or use of the Platform or Products.
Without limiting the generality of the foregoing, DGPL makes no warranty that the content and the links to third-party platforms provided on this Platform are accurate, reliable, complete, or timely.
No advice or information, whether oral or written, obtained by you from this Platform will create any warranty, not expressly stated herein, as to the results that may be obtained from the use of the Products or that any defects in the Products will be corrected.
The entire liability of DGPL and your exclusive remedy, in law, in equity, or otherwise, with respect to the use of Platform, Products, offers and/or for any breach of this Agreement is solely limited to the amount you paid in last one month from any such claim arising, less shipping and handling costs and taxes, for Products purchased via the Platform.
To the extent permitted under applicable laws, DGPL will not be liable for any direct, indirect, incidental, special or consequential damages in connection with this Agreement or the use of Platform, Products and offers in any manner, including liabilities resulting from (1) the use or the inability to use the Platform, Products or offers; (2) the cost of procuring substitute Products; or (3) any lost profits, loss of goodwill, loss, theft or corruption of user information that you may allege.
You will release, indemnify, defend and hold harmless DGPL and any of it's contractors, agents, employees, officers, directors, shareholders, affiliates and assigns from all liabilities, claims, damages, costs and expenses, including reasonable attorneys' fees and expenses, of third parties relating to or arising out of (1) your violation of any provision of this Agreement including the breach of your warranties, representations and obligations under this Agreement by you; (2) your use of the Platform, Products or offers; (3) infringement of any intellectual property or other proprietary right of any person or entity including DGPL by you; or (4) any information or data supplied to DGPL by you. When DGPL is threatened with suit or sued by a third party, DGPL may seek written assurances from you concerning your promise to indemnify DGPL; your failure to provide such assurances may be considered by DGPL to be a material breach of this Agreement. DGPL will have the right to participate in any defence by you of a third-party claim related to your use of the Platform, Products or offers, with a counsel of DGPL’s choice at its expense. DGPL will reasonably cooperate in any defence by you of a third-party claim at your request and expense. You will have sole responsibility to defend DGPL against any claim, but you must receive DGPL prior written consent regarding any related settlement. The terms of this provision will survive any termination or cancellation of this Agreement or your use of the Platform or Products.
DGPL reserves the right to amend this Agreement at any time, in accordance with applicable law, by posting such amendments or the amended Agreement on this Platform.
DGPL may alert you of the amendments by indicating on the top of this Agreement the date it was last revised or by any other means. The amended Agreement will be effective immediately after it is posted on this Platform. Your use of the Platform following the posting of any such amendments will constitute continued acceptance of the Agreement including the amendments thereof.
DGPL believes strongly in protecting user privacy and providing you with notice of use of your data. Please refer to DGPL’s Privacy Policy, incorporated herein by reference.
Force Majeure : DGPL will not be deemed in default hereunder or held responsible for any cessation, interruption or delay in the performance of it's obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, pandemic, lockdown conditions, armed conflict, labor strike, lockout, or boycott.
Cessation of Operation: DGPL may at any time, in it's sole discretion and without advance notice, stop the operation of the Platform and/or distribution of the Products and/or the offers provided on the Platform.
Entire Agreement This Agreement including the policies and guidelines included herein by reference comprise the entire agreement between you and DGPL and supersedes any prior agreements pertaining to the subject matter contained herein.
Effect of Waiver The failure of DGPL to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision, and the other provisions of this Agreement remain in full force and effect.
Governing Law and Jurisdiction This Agreement will be governed by the laws of India and shall be subject to the exclusive jurisdiction of courts in Visakhapatnam
Dispute Resolution If any dispute arises between you and DGPL during your use of the Platform or thereafter, the dispute shall be referred to a sole arbitrator, who shall be appointed by an independent and neutral third party arbitral institution identified by DGPL. The place of arbitration shall be Visakhapatnam.The arbitration proceedings shall be in the English language and shall be governed by Arbitration & Conciliation Act, 1996.
This arbitration agreement will survive the termination of this Agreement with you.Waiver of Class Action Rights By entering into this Agreement, you hereby irrevocably waive any right you may have to join claims with those of other in the form of a class action or similar procedural device. Any claims arising out of, relating to, or connection with this agreement must be asserted individually.
DGPL reserves the right to terminate your access to the Platform without advance notice if it reasonably believes, in it's sole discretion, that you have breached any of the terms and conditions of this Agreement. Following termination, you will not be permitted to use the Platform and DGPL may, in it's sole discretion and without advance notice to you, cancel any outstanding orders for Products. If your access to the Platform is terminated, DGPL reserves the right to exercise whatever means it deems necessary to prevent unauthorized access of the Platform. This Agreement will survive indefinitely unless and until DGPL chooses, in it's sole discretion and without advance notice to you, to terminate it.
DGPL makes no representation that the Platform or Products or offers are appropriate or available for use in locations other than the Operating Locations.
You may not assign your rights and obligations under this Agreement to anyone. DGPL may in accordance with applicable law assign it's rights and obligations under this Agreement in it's sole discretion and without advance notice to you.
In the event that any provision of this Agreement is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from the Agreement, such determination shall not affect the validity and enforceability of any other remaining provisions.
This Agreement includes, and incorporates by reference, the Privacy Policyand any other rules or policies available on the Platform including all other additional or modified terms and conditions and policies in relation to the Platform or any current or future services that may be offered by DGPL. In the event of any conflict between the terms of this Agreement and any provision of the polices and guidelines available on the Platform, the terms of this Agreement shall prevail in relation to the subject matter hereof and the terms of such polices and guidelines shall prevail in relation to the subject matter thereof. You are strongly advised to carefully read all such policies and guidelines, as available on the Platform.
Please contact us for any questions or comments (including all inquiries unrelated to copyright infringement) regarding this Platform.
The name and contact details of the Grievance Officer are provided below:
Ms. Charan
Nr chickens pvt ltd
Reg Office: NR chickens , bowdara road , Visakhapatnam-530020
Email: charannuthalapati1329@gmail.com
Time: Mon - Fri (9:00 - 18:00)
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. Disclaimer: The Company can modify this Policy unilaterally at any time without notice. Modification may be necessary, among other reasons, to maintain compliance with applicable laws and regulations or accommodate organizational changes within the Company. Please keep visiting this page regularly to take notice of any changes we make. If you do not agree with any part of this Policy, please stop using our Platform immediately. The website – www.Rammi’s chicken.in ("Website"), the Rammi’s chicken mobile application ("Rammi’s chicken App") and the mobile site - www.m.Rammi’s chicken.in ("Msite") (together referred to as the "Platform") are made available by Delightful Gourmet Private Limited (“Company” or “Rammi’s chicken” or “we”). Rammi’s chicken has created this privacy policy (“Privacy Policy” or “Policy”) to demonstrate our firm commitment to protecting the information you submit while using our Platform. The manner in which this information is collected, retained, shared, stored, and processed by us is addressed in this Policy. This Policy, incorporates, and include our Terms of Service (“Terms”). Words and phrases not defined in this Policy shall mean the same as provided in the Terms. By using the Platform (or even just browsing the Platform), you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. A. What kind of personal information do we collect from you and when is it collected? Information shared during registration and account creation: In order to avail the Products and Offers, you will be required to register as a user using your phone number. However, for ordering Products you will be required to provide your name, phone number, email ID, address and pin code.
Information from visitors and for participation: Visitors to our Platform may choose to submit their name, email address and/or other information to learn more about our Products, Offers, to take part in a Company sponsored event, or to participate in a survey among other things.
Financial and KYC Information: Your information including credit/debit card number, UPI ID, billing address, payment instrument details, etc may be collected by Paytm and M Swipe’s secure online payment system. Credit card information collected on the Platform is stored on Paytm and M Swipe’s secure sites and are available to us for up to 30 days. Such information is governed by Paytm’s privacy policy and M Swipe’s privacy policy.
Feedback Data and Other Data:
This includes:
If you call our customer service, we may record information provided by you to service you or record the
calls for quality and training purposes.
Data you input when you participate in our loyalty programs or use any discount codes offered by
us.
If you provide any feedback or comments to us on the Platform.
Information about other people: You may order Products or avail Offers for a person other than you (such
as a gift) by providing their names, mobile numbers, email IDs and addresses. We rely on you to obtain
the intended recipient's consent to our use of their personal information for these limited
purposes.
Usage data: We collect data about how you interact with our Platform. This includes data such as
interaction patterns (such as screen actions, gestures: taps, scrolls) access dates and times, App
features or pages viewed, App crashes and other system activity, type of browser, and third-party sites
or services used before or in the course of interacting with our Platform.
Device data: We collect data about the devices used to access our Platform, including the device IP address, unique device identifiers, advertising identifiers, serial numbers, device motion data, and mobile network data. Data collected through cookies: In simple terms, “cookies” are data collectors on websites. Cookies usually collect information regarding user settings such as language and special preferences. They also collect other miscellaneous information such as the time you spend on our Platform. Information collected through cookies is used to analyse how you interact with our website, how well you respond to marketing promotions, and to make your shopping experience safer. You are free to disable our cookies on your browser, but that may prevent you from accessing all the features of our Platform. Disabling our cookies may also require you to re-enter your account (in the event you have one) password over and over. Information collected through advertisements: Our Platform may use third party advertising companies to serve ads when you visit our Platform. The data regarding the way you interact with these ads is also collected, analysed and stored by us. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Policy does not cover the use of cookies by any such advertisers.
B. How do we use your information?
Your personal information may be used for Company’s legitimate business interests in connection with your use of the Platform, including your registration, confirmation of your order, your delivery information, response to user inquiries and fulfil user requests, completion of transactions, providing customer service, sending administrative information, and to personalize user experience with the Platform. We may use this information to better understand our users in general and to improve the content and functionality of the Platform. We may use information to investigate and prosecute potential breaches of Company security or license agreements.
From time to time, we may use your email address to send you information and keep you informed about the Products and Offers in which you might be interested. Your contact information may also be used to reach you regarding issues concerning your use of our Platform, including changes to this Policy.
When you provide us with personal information about other people, (for example, you may provide us with a name and address for a merchandise gift recipient), we use that information for the purposes of processing the delivery and, in some cases, to communicate with the intended recipient with information pertaining to the status of the delivery. We rely on you to obtain the intended recipient's consent to our use of their personal information for these limited purposes.
The financial and KYC information collected by Paytm and M Swipe is used for facilitating payment. If they have trouble processing an order, they may contact you by e-mail.
We may occasionally contact you with our updates, newsletters, greetings, events and seminars that we hold, which we refer to as Marketing Communications. Further, we may use your personal information to respond to your inquiry or process a recruitment request application form you have consented to and completed on our Platform.
C. Do we share your personal information with third parties?
We do not sell the personal information of our customers to others. We also do not share such information with third party business entities for their marketing or advertising purposes, unless you explicitly allow us to do so. In certain cases, it is necessary for us to share your information with third parties. Such third parties may be: Third party service providers: Our business operations involve many third-party organisations and individuals in the performance of our functions.
We may disclose to third party service providers certain personally identifiable information such as name, member ID, email, mobile number, address or the information we collect from your access and use of our Platform, including device information, location and network carrier. Further, these third party service providers may use cookies on our behalf and may receive information about your browsing and buying activity. This information is shared with third party service providers so that we can personalize the Platform for you, perform behavioural analytics and understand consumer patterns for the Platform. This information is further shared with the logistic companies and payment service providers for facilitating the delivery of Products and payment on the Platform.
We contract with third parties to serve ads on our behalf across the internet and sometimes on our Platform. They may collect anonymous information about your visits and your interaction with our Platform. They may also use information about your visits to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is an industry standard technology used by most major websites. No personally identifiable information is collected or used in this process.
Government/Law enforcement: Your personal information may be disclosed to governmental authorities or law enforcement in good faith that such disclosure is necessary to prevent, detect or investigate any illegal activities related to our Platform. Such disclosure may also be done in order for us to fulfil any legal obligations that may arise. Further, we may share your personal information in order to investigate, defend or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
Associated business entities:
The Company may share your personal information with its affiliates and group companies for offering relevant products and offers to you. If the Company and its assets are wholly or substantially acquired by a third party in future, customer information will be one of the assets that may be transferred. This transition will take place with full disclosure of this Privacy Policy and the commitments expressed herein.
Third Party Services:
The Platform may allow you to connect with other websites, products, or services that we don’t have control over (for example, if we allow you to pay through an external wallet facility then we will have to share your usage information with the facility provider). However, usage of such third-party services is subject to their privacy policies and not within our control. We recommend that you have a look at their privacy policies before agreeing to use their services. The third parties who work on behalf of Company are subject to strict confidentiality agreements. Additionally, they are not allowed to share this information with anyone except on a need to know basis required for carrying out their functions.
D. How do we protect your personal information?
The Company limits access to personal information to authorized employees, associates, partners and officers. Additionally, our third-party service providers are held to stringent standards of privacy and confidentiality. We maintain physical, electronic and procedural safeguards to protect the information against loss, misuse, damage or modification and unauthorized access or disclosure. Some of the other central features of our information security program are: The use of specialized technology such as firewalls.
Testing of the security and operability of products and services by the IT department before they are introduced to the internet, as well as ongoing scanning for publicly known vulnerabilities in the technology.
Implementing controls to identify, authenticate and authorize access to various systems or sites Restricting use of external data devices on Company’s systems Providing Company’s personnel with relevant training and continually updating our security practices in light of new risks and developments in technology.
However, we cannot guarantee the privacy of personal information you transmit over the web or that may not be securely transmitted.
E. What are your rights regarding the personal information collected by us?
It is important for us that you remain in control of your personal information. If you would like us to modify, delete or withdraw consent regarding the use of any personal information collected about you, please send an email to Nuthalapati18@gmail.com with ‘REMOVE’ mentioned in the subject line. However, you may not be able to use our Platform at all after such deletion or withdrawal of consent.
F. Data retention
We shall only retain your personal information to facilitate your smooth and uninterrupted use of the Platform. We do not retain your personal information for longer than required for the purpose for which the information may be lawfully used.
G. Children’s privacy
Our Platform is not meant to be used by children, and we do not knowingly solicit or collect personal information from persons under the age of 18 (eighteen). If we find out that a child has given us personal information, we will take steps to delete that information and terminate the relevant user account.
H. Grievances
Should you have any grievances about the processing of your personal information, you may contact:
Mr. Ramesh
NR Chickens pvt ltd
Reg Office: NR Chickens ,bowdara road ,allipuram,Visakhapatnam-530020
Email: Nuthalapti18@gmail.com
Time: Mon - Fri (9:00 - 18:00)
All email messages sent to and from the Company may be monitored with the objective of ensuring compliance with internal policies and to protect our business. This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.